Refund Policy

Privacy Policy

Effective Date: 05/08/2025

Welcome to Bdbiye.com (hereinafter referred to as “Bdbiye”, “we”, “us”, or “our”). At Bdbiye, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you access and use our services, including our website, mobile application, and other online platforms (collectively referred to as the “Platform”).

By registering on Bdbiye.com or accessing our services, you agree to this Privacy Policy and our Terms of Use. If you do not agree with our policies and practices, please do not use our Platform.

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1. Information We Collect

We collect various types of personal and non-personal information to facilitate effective matchmaking and provide you with a safe and customized experience.

a) Personal Information

• Full name
• Gender
• Date of birth
• Religion, caste/sect
• Marital status
• Contact number
• Email address
• Location (city, district, and country)
• Education and profession details
• Family background
• Lifestyle preferences
• Photographs and videos
• Identification documents (if provided for verification)

b) Sensitive Personal Information

• Height, weight, physical attributes
• Health information (if voluntarily provided)
• Religious beliefs and prayer habits
• Financial information (if shared)

c) Usage Data

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Search behavior on the site

2. How We Use Your Information

• Create and manage your profile
• Suggest compatible matches
• Facilitate communication between members
• Respond to customer service inquiries
• Improve our platform, features, and user experience
• Send you notifications, emails, and promotional offers
• Conduct research and analysis
• Prevent fraud and unauthorized activities

Your profile (except contact details and certain private information) is visible to other registered users to facilitate meaningful matchmaking.

3. Information Sharing

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• With Other Members: Certain details in your profile (like name, religion, education, etc.) may be visible to other users to allow them to assess compatibility.
• With Service Providers: We may share your information with trusted third-party vendors who assist us in operating the platform, such as hosting services, marketing partners, payment processors, and data analytics providers.
• Legal Requirements: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent fraud or misuse
  • Protect the safety of users or the public

4. Profile Visibility and Control

• You can set your profile as visible to everyone, only selected users, or keep it hidden.
• You can choose who sees your photo (everyone, only verified members, or no one).
• You may choose to deactivate or delete your profile at any time through your account settings.

5. Communication Preferences

By registering on Bdbiye.com, you agree to receive:

• Match suggestions via email, SMS, and push notifications
• Promotional messages and offers from Bdbiye or its partners

You can manage your communication preferences from your account settings or unsubscribe using the link in our emails.

6. Data Security

We implement reasonable security measures to protect your information:

• SSL encryption for data transmission
• Secure servers with access controls
• Regular audits and security testing
• Strict access to your information by authorized personnel only

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security due to the nature of internet-based transmissions.

7. Retention of Data

• Your account remains active
• It is necessary to provide you services
• Required for legal or regulatory reasons

You may request to delete your account and associated data at any time, subject to our data retention policies.

8. Children’s Privacy

Bdbiye.com is intended only for adults who are legally eligible for marriage under Bangladeshi law (18 years for females, 21 years for males). We do not knowingly collect personal data from anyone under these age thresholds. If we discover that a minor has registered, we will delete the account promptly.

9. International Data Transfers

Bdbiye.com may operate in multiple countries. If you are accessing the site from outside Bangladesh, your information may be transferred to and stored in servers located in Bangladesh or other jurisdictions. By using our services, you consent to such transfers in accordance with this Privacy Policy.

10. Links to Third-Party Websites

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy policies of any third-party site you visit.

11. Your Rights and Choices

You have the following rights over your data:

• Access: View the personal data we hold about you
• Correction: Update or correct your information
• Deletion: Request deletion of your profile and personal data
• Restriction: Limit processing of your data
• Objection: Object to the use of your data for direct marketing
• Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact our support team at: privacy@bdbiye.com

12. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Personalize your experience
• Analyze traffic and usage patterns
• Remember your login session

You can control cookie preferences through your browser settings. However, disabling cookies may limit functionality of the Platform.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our business practices. We will notify you of significant changes by posting the updated policy on our site or sending an email notification. Continued use of the Platform after such updates constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Bdbiye.com with your personal information. We are committed to maintaining your privacy and providing you with a safe and respectful matchmaking experience.